Key Lessons from Remote IT Support During the COVID-19 Pandemic
Key Lessons from Remote IT Support During the COVID-19 Pandemic When workplaces across Australia suddenly went remote in 2020, many businesses were caught off guard. The scramble to move operations online highlighted just how vital IT support is to everyday business. At Gray Area Consulting, we worked side by side with clients during those uncertain […]
Overcoming IT Challenges and Finding Smart Solutions for Remote Work Success
Overcoming IT Challenges and Finding Smart Solutions for Remote Work Success Remote work isn’t just a passing trend anymore — it’s a fixture in the way we do business. From law firms in Melbourne to accountants in Brisbane and creative agencies in Perth, many Australian businesses have embraced working from home or hybrid models. But […]
Top Zoom Alternatives for Seamless Online Meetings and Video Conferencing
Top Zoom Alternatives for Seamless Online Meetings and Video Conferencing Let’s be honest – we’ve all been in a Zoom call where someone’s audio cuts out, the screen freezes mid-sentence, or you’re waiting for someone to find the unmute button. Zoom has become a household name, but it’s not the be-all and end-all of video […]
The Ultimate Guide to Optimising Remote Work with Modern Technology
The Ultimate Guide to Optimising Remote Work with Modern Technology Remote work is no longer a niche setup for techies or freelancers. It’s become a core part of how many Australian businesses operate – whether it’s a law firm in Brisbane or a financial services team in Sydney. But getting it right takes more than […]
Top Business Benefits of Supporting a Mobile Workforce
Top Business Benefits of Supporting a Mobile Workforce Australians have always had a knack for adapting to change, and the shift toward mobile and remote work is no different. Whether it’s a consultant working from a client’s office in Melbourne, a field technician logging updates from a job site in Perth, or a financial planner […]
5 Exciting Ways Microsoft 365 Can Enable the Hybrid Office
“Hybrid office” is the new buzzword you’ll hear used in business discussions. It’s the mix of having employees both working at the office and working from home. This has become more than a buzzword and is now the reality for many companies. There was a survey of employees with remote-capable jobs. The survey found that […]
Pros & Cons of Using the Windows 365 Cloud PC
While many companies have moved most of their workflows to the cloud, there is still a key component of office operations that is location-based. This would be employee computers. Most companies still rely on desktops and laptops to allow employees to access critical software and as their main workstation. This can become inconvenient if you’re […]
